MEMBERSHIP MANAGEMENT

TO HOLD YOUR MEMBERSHIP SIMPLY COMPLETE THE FORM BELOW
after we will be in touch with you.

Hold Policy:

A notice period of 14-days prior to your next scheduled monthly billing date is required for all membership holds/suspensions.
A hold request must be submitted via this form – failure to submit a request will result in no action taken.

The minimum suspension period is 14 days.
Ongoing members can suspend their membership for a maximum of 60 days per joining year.

Suspensions (Injury)
Injury related membership suspension will be processed as soon as the request is submitted. There is no option to backdate or offer suspension time in lieu for injuries.
A suspension in excess of 4 weeks will result in the member being required to cancel their membership.
NOTE – a membership cancellation request following the membership cancellation policy. A cancellation request must be submitted via the web form outlined in your Membership Agreement supplied by The Endurance Factory – failure to submit a request will result in no action taken. Under no circumstances can a cancellation request be backdated.

All Suspension or cancellations will require the relevant forms to be filled in and submitted. Under no circumstances will a text message, phone call or Facebook message suffice.

If you have any questions, please contact us and we’ll work through it together. - The Endurance Factory Team

MEMBERSHIP MANAGEMENT

TO CANCEL YOUR MEMBERSHIP SIMPLY COMPLETE THE FORM BELOW

Cancellation Policy:

As outlined in your Membership Agreement*, a cancellation request must be submitted via this form NO LATER than 30 days BEFORE your next billing date - failure to submit a request will result in membership continuation.

Under no circumstances can a cancellation request be backdated.

Membership will cease at the conclusion of the current billing cycle as defined by your cancellation date (submission of this form) - access to classes is permitted during this time. If applicable according to the terms of your Membership Agreement, the buy-out/cancellation fee will process via direct debit at the conclusion of your membership.

All cancellations will require this form to be submitted. Under no circumstances will a text message, phone call or Facebook message suffice.

* Your Membership Agreement can be found in the Profile section of our Members App under 'Documents' or in the members web portal.

Consider putting your membership on hold instead if you are planning on returning. If you have any questions, please contact us and we’ll work through it together. - The Endurance Factory Team

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The Endurance Factory

8725 Bollman Place Suite 4
Savage MD 20763,
Get directions

Need to Call us? 443.629.0992

Conveniently located in Savage, MD, minutes from Columbia, Laurel, and Elkridge. Within 1 mile or Rts. 1 & 32, and minutes from Ft. George Meade.

 

We welcome drop-in’s from other gym's all over the world! Come on by, we’d love to meet you! Drop-ins are just $25.
Waivers must be signed and class must be reserved.

The Endurance Factory

8725 Bollman Place Suite 4
Savage MD 20763,
Get directions

Need to Call us?
443.629.0992

 

Conveniently located in Savage, MD, minutes from Columbia, Laurel, and Elkridge. Within 1 mile or Rts. 1 & 32, and minutes from Ft. George Meade.
 

Getting Started Is Easy!

Simply fill out the form below and then schedule Your FREE No-Sweat intro Consultation on the next page.

Shortly after we will be in touch with you to confirm your intro session.

We are excited to meet you!