Membership management - Cancellation
If you decide to reactivate your membership in the future (and we hope you do) membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.
If you would like to put your membership on hold instead of canceling, you can submit a Membership Hold Request. If you’re sure you’d like to cancel, just complete and submit the form below. This will serve as your 30-Day written cancellation notice as required by your Membership Agreement*. Your membership will be cancelled within 30 days from the submission of the form below.
(revision date: 04/15/2022)
As outlined in your Membership Agreement*, a cancellation request must be submitted via this form NO LATER than 30 days BEFORE your next billing date – failure to submit a request will result in membership continuation. Under no circumstances can a cancellation request be backdated.
Your membership will cease at the conclusion of the current billing cycle as defined by your cancellation date (submission of this form) – access to classes is permitted during this time.
Note that if you have a scheduled renewal payment within this 30-Day period, the payment will be processed as scheduled. All payments are non-refundable. Additionally and according to the terms of your Membership Agreement*, any applicable buy-out/cancellation fee will process upon the submission of this cancellation request.
All cancellations will require this form to be submitted. Under no circumstances will a text message, phone call or Facebook message, etc. suffice.
* Your Membership Agreement can be found in the Profile section of our Members App under ‘Documents’ or in the members web portal.
Consider putting your membership on hold instead if you are planning on returning. If you have any questions, please contact us and we’ll work through it together.
– The Endurance Factory Team.